Interactive Voice Response System (IVR)

Marlin's IVR system enables you to access automated account information via your telephone at (888) 236-2409. Available 24 hours a day, 7 days a week, the IVR system links you directly to our contract database and makes it easy to do so much, including:

Answer questions about your lease

  • Recent payment history
  • Invoice charges
  • Contract terms

Update your account profile

  • Accounts receivable address
  • Contact phone numbers

Make payments
Convenient check-by-phone payment processing
(Payments made through the IVR before 8 AM EST will be processed on the same day. Requests made after 8 AM EST will be processed the next business day. There is a $10 convenience fee to make a payment via phone.)

Request buyouts
Contract pay-off information
(All buyout requests will be processed within 72 business hours.)

Access to a customer service representative
To speak directly to a Customer Service Representative while using the IVR, press "0."

Access your account from any phone, anywhere! Call (888) 236-2409 today!