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Interactive Voice Response System (IVR)

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Marlin's IVR system enables you access automated account information via your telephone at 888-236-2409.  Available 24 hours a day, 7 days a week, the IVR system links you directly to our contract database and makes it easy to do so much:

Answer questions about your lease
  • Recent payment history
  • Invoice charges
  • Contract terms

Update your account profile
  • Accounts receivable address
  • Contact phone numbers

Make payments
Convenient check-by-phone payment processing
(Payments made through the IVR before 8 AM EST will be processed the on the same day.  Requests made after 8 AM EST will be processed the next business day.) There is a $10 convenience fee to make a payment via phone.

Request buyouts
Contract pay-off information
(All buyout requests will be processed within 72 business hours).

Access to a customer service representative
At any time while using the IVR you would like to speak directly to a Customer Service Representative, please press "0". 

Access your account from any phone, anywhere! Call 888-236-2409 today!

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